The President of Uzbekistan has instructed the consistent implementation of the “zero bureaucracy” principle across all government agencies

President Shavkat Mirziyoyev today reviewed a presentation on measures aimed at reducing bureaucracy in the public services sector, according to the “Dunyo” News Agency.

According to the Presidential Press Service, in recent years Uzbekistan has carried out large-scale reforms to improve the convenience, efficiency, and transparency of public services for citizens and businesses. The number of public services provided has increased tenfold, exceeding 61 million, while 80 percent of services are now delivered online. In 2025 alone, more than 2,000 mandatory requirements in the business sector were abolished.

At the same time, excessive procedures, paperwork, and duplicate requirements still remain in this area. Currently, government agencies perform 5,650 functions, more than 42,000 mandatory business-related requirements are in force, and 1,041 public services are available.

“Such a large number of functions and requirements can make the system inefficient, costly, and sometimes unfair. Therefore, the only right path is deregulation, digitalization, and simplification,” the President emphasized.

To transform Uzbekistan into a territory free from excessive bureaucracy by 2030, the “Bureaucracy Elimination – 2030” program has been launched jointly with the United Arab Emirates. A separate project office has been established under the Agency for Strategic Development and Reforms.

As part of the program, it is planned to reduce the functions of government agencies by 30 percent, optimize up to 20 percent of business requirements, and increase the share of electronic public services to more than 90 percent.

During the presentation, proposals were reviewed to fundamentally improve the public service system based on the “service state” model. The main focus is on delivering services quickly, transparently, and conveniently—without requiring a single unnecessary document.

In particular, it was proposed to introduce the “zero bureaucracy” principle in 783 types of public services. This will make it possible to transfer 550 services into electronic format and cut the number of service stages in half. Another 80 services are planned to be shifted to proactive and composite formats. As a result, citizens will be able to save up to 35 billion Uzbek soums annually on transportation costs related to visits to government institutions.

The processing time for another 80 services will be reduced by two to three times—from an average of 13 days to 6 days. Ten services are planned to be fully automated. Lower fees for 25 types of services will allow citizens to save up to 851 billion soums annually.

Ten services are planned to be transferred to the private sector, while 15 types of certificates and documents will be digitized. This will eliminate the need to repeatedly request information and documents in more than 270 services.

Special attention was also given to reviewing mandatory requirements. For example, more than 500 requirements are currently scattered across 20 documents related to market activities. Their systematization could optimize over 30 percent of these requirements.

It was also noted that compliance reports on sanitary requirements and employee medical examination lists could be generated through an electronic system. This would save 1 billion soums in budget funds annually and free up 24,000 working hours for operational activities.

According to estimates, reducing the administrative burden could generate a direct economic effect of $1.5 billion annually. Improved regulatory quality is expected to attract an additional $800 million in foreign investment, while simplifying interaction between the state and businesses could increase labor productivity by $750 million each year. Overall, anti-bureaucracy measures could contribute an additional $13 billion to the national economy between 2026 and 2030.

It was also proposed to maintain registries of government functions, mandatory requirements, and public services on the unified platform reestr.gov.uz, introduce a performance assessment system for government agencies based on the “Bureaucracy Radar” system and AI analysis, and calculate business compliance costs through a “Business Calculator.”

President Shavkat Mirziyoyev emphasized that public services are directly linked to protecting citizens’ interests, creating a comfortable business environment, and improving the efficiency of public administration. He stressed that every ministry and agency must review its functions, eliminate excessive requirements and documentation, and accelerate the digitalization of services.

Relevant officials were instructed to prepare a draft resolution on eliminating bureaucracy, including specific digitalization plans for each ministry and agency, simplification of public services, and increasing private sector participation.

Instructions were also given to promote best practices and consistently implement the “zero bureaucracy” principle across all government institutions.